State Farm® Insurance Agent Brian Worley

"That’s what I call customer service!! You come through when I needed right away !!
Thank you so much"

"Had an issue with a payment I had made on one of my accts. When I called the office to get some information the ladies tone was already off putting. I was confused about the situation and wanted details . I got some not all that would have cleared this up . Her snarky behavior really pissed me off. Brian and 2 other women that have been on his staff have been really good to deal with. The clock is ticking on my next move."

"Brian and his team were super helpful and responsive. He and his team had a short window to work with and they made it happen!"

"I was paying $80 more at Allstate than quoted at State Farm, for the exact same coverage. Jennifer helped me get a much lower rate than I was previously paying and I couldn’t be happier!"

"Brian is wonderful to work with. He is well knowledgeable and provided great service."

"If I could give this office a ten star I would give them an 11!!!! Brian and his team are amazing! My son had a car accident! I spoke to Brian personally and he and his team had the claim number, rental car set up and a call back to me in less than an hour !!!! We all have to have insurance, so if you’re looking to get your monies worth… call this agent and his staff right now !!! We pay for insurance but the way they handled our incident with the sense of urgency and care is phenomenal!!! Above and beyond the call of duty!!!

Don’t delay, call their office for the best care!!
Thank you!!!! Donna Shrewsbury"

"The agent I spoke with was awesome! She made it easy and quick . I really appreciate her for her patience."

"Love Statefarm insurance . This is the worst agent hands down . Could not give me a simple driver declaration. Was told in a rude manner she couldn't do it . Went right down the road to another SF agent they couldn't understand why such a simple request couldn't be performed. This agent saved me from dropping Statefarm as my insurance carrier . Unless you like rude unprofessional incompetent service just a mile down the road can provide you with not only the best insurance SF but delightful staff as well"

"I love the way they focus on me and what I need for me and what is best for my family. I’ve been with Brian for over 12 years and I have always been very happy and satisfied with the way I have been treated when I’ve needed assistance."

"Helped me do a non owned endorsement
I am very satisfied with the price and the service was fast thank you Jennifer and Brian"

"The folks at Brian Worley State Farm are the BEST! I started using Brian over a decade ago, and have never been disappointed. Brian is very thorough and patient with all of my questions and concerns. Mindy keeps things running smooth, and often anticipates my needs before I finish my sentence. You're always greeted with smiles and great attitudes here."

"IF I COULD GIVE A NEGATIVE STAR I WOULD.

Literally, the WORST INTERACTION I have ever had with a State Farm insurance agent. My sister called today and she spoke to JENNIFER EVENS to get our car insured. Jennifer Evans was extremely rude and condescending my sister is young and she was trying to get insurance on the cars.Yes she did do her research,but she didn’t know all of the information and every time she ask a question Jennifer would turn around and get irritated at the questions. If you cannot be nice and have a good customer service when the customer has a sound mind and is asking genuine questions about your product. How would you be able to be nice and give good customer service if your customer just got into an accident in mind is chaotic. At the end of the call, my sister told Jennifer to just cancel the policy because of her rude and terrible disposition. Once my sister called me she was so sad because she really tried her best with Jennifer.
Once I finished my phone call with my sister. I recall the establishment back and got the AGENT BRIAN WORLEY not surprised he wasn’t better. He was also condescending to the point where I didn’t even want to explain the interaction between Jennifer and my sister I just asked him to cancel the policy.BRAIN WORLEY AND JENNIFER EVENS are a terrible representation of State Farm. Poor customer service,false advertisement, and overall a terrible excuse for an agents. In my honest opinion, there are thousands of GREAT State Farm representatives to go to and BRAIN WORLEY IS NOT ONE OF THEM. AVOID AT ALL COST. DO NOT WASTE YOUR TIME OR MONEY."

"I have been with State Farm for a few years now. Mr. Worley and his staff are the absolute best!!!! Very helpful and always professional, but still make you feel like you are a part of this family. I only have liability insurance and as most people know, that doesn’t usually mean much. Me. Worley and staff make me feel as if I am the biggest client they have. Two times recently my car has broken down on me when I have had my 78 year old disabled brother with me. I had to call a tow truck both times. Soon as I could, all I did was take a picture of the receipt where I had paid and emailed it to his office. Both times my check was cut and mailed the very same day and both times I had my money back in the bank within two days. I was so amazed ! I tell everyone I talk to that they need to contact Mr. Worley and his staff and let them handle their insurance needs."

"Nice, friendly office. Worked with me on my homeowners and auto insurance. Talk to real people. Thanks."

"Great Service! Average state minimum/roadside."

"I totally recommend Brian Worley’s State Farm Agency! I have worked closely with Jennifer and she is professional, patient, friendly, and helpful. Overall great experience!"

"I had a great experience with Jennifer assisting me. She helped me pick the right policy and was very knowledgeable."

"Jennifer was absolutely amazing to work with. She’s very professional and polite, I’ll be recommending everyone to her"

"My husband, my Mom along with myself really appreciate the service that is given by you guys you’re always pleasant check up on your customers just all-around wonderful people."

"I have been a State Farm customer since 1996. Brian Worley has been my agent for the past 10 years. Brian ALWAYS makes sure I understand my policy changes and has ALWAYS made sure my claims have been taken care of quickly and honestly.
Brian and his wife Jennifer are Christians and handle their personal and professional life including Brian's State Farm office employees in a Christian manner every day.
I am 71 years old and now retired. I feel completely secure having State Farm and Brian Worley take care of my Car, Home, and personal property like jewelery and liability insurance for the rest of my life. You always get what you pay for from State Farm and Brian Worley.
Thank you,
Patricia Couch
Cropwell, Al"

"I called to ask a question about my automobile tag. There was no answer. Next thing I knew they called me back and helped me over the phone. Great job I didn't have to make a trip over there."

"Fantastic insurance agent, always available anytime I have questions or concerns"

"Brian Worley's office is GREAT! They are fast and efficient."

"Staff is always friendly. Always nice and clean. Great service! Would recommend!!"

"The customer service is above and beyond any other ins co I've had .fair prices too"